At The Creativity Affair, we take pride in delivering quality handmade products. Please read our policy carefully.

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1. Returns

Since our products are handcrafted and and some are ‘make to order’, we do not accept returns unless:

• The product is damaged during transit

• You receive a wrong product

You must inform us within 48 hours of delivery with proper photo/video proof.

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2. Refunds

• Once approved, refunds will be processed within 7–10 working days.

• Refunds will be credited to the original payment method.

• Shipping charges are non-refundable.

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3. Cancellations

• Orders can be cancelled within 12 hours of placing the order.

• Once processing or dispatch has begun, cancellation will not be possible.

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4. Non-Returnable Items

The following cannot be returned or exchanged:

• Customized or personalized products

• Used products

• Products damaged due to customer mishandling

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5. Contact for Refunds

Email: support@creativityaffair.com
Website: https://thecreativityaffair.com/